Japan Rail Pass
I have lived in Canada for a long time, but I have a Japanese passport. Can I buy the regional pass ?
No. "Japanese passport holders or Japanese residents cannot be used the regional pass. It is only available for a foreign tourist visiting Japan from abroad for sightseeing, under the entry status of "temporary visitor.
What is the price of the JR Pass?
You can find the daily rate on the website here. https://www.jtb.ca/services/details.aspx?st=jrpass&serviceClassification=16&destinationID=41764&adultAges=30&paxs=10&accion=searchservices&serviceType=61&nights=21&addDays=30 JR pass rate is changing ...
I purchased the JR pass ordinary 7-day pass, but I would like to change to Green 7-day. Is it possible to upgrade my pass?
It is possible if you have a valid JR pass exchange order and you would like to upgrade your pass within same kind of pass. There are no change fees applied. Please pay the difference and return the previously ordered valid original JR pass exchange ...
JR pass for child under age 5. I want to purchase JR pass in October I have a daughter who is 5 and she will turn 6 in October. If I buy the JR pass in September then it is free?
The child's age applies at the time of purchasing the JR pass. Children aged under 6 do not require the pass and travel free of charge. However, seat reservations are not available for your child if they do not have a valid pass.
Is it ok a friend or my family to pick up my JR pass order on my behalf?
Yes. Please select the delivery option as [Local pickup / Richmond office - 3rd party] at the time of order. We need to know who will pick up your order. Please reply to your confirmation e-mail with the following information. 1 Full name of the ...
When can I pick up my JR pass (voucher) from the Richmond office after I order ?
Pickup will be ready on/after 1 pm on the next day. [Business hours] Mon-Fri 9:00am -5:00pm (Close: Saturday ,Sunday and holiday) [Pickup Location] 8899 Odlin Crescent, Richmond, BC, V6X 3Z7 e.g. ・If you ordered the JR pass on Monday. Your pass will ...
When is the expiration date?
Example: If you activate a 7-Day Pass at 1pm on 1st June, it will expire at 23:59PM on 7th June. Exceptions: If you get the train at 11:50PM and arrive after midnight at 12:30AM something like this is allowed
Can I use the 7-day JR Pass in a few weeks?
No,you can not. JR Pass is valid only for consecutive days. You cannot select 7 separate days over a period of weeks or months to use it.
Can I reserve a seat in ordinary/green cars?
Yes,you can. There is no additional charge for making seat reservations. By using a reserved seat ticket machine located at JR stations, and also by showing your JR PASS at any “Midori-no-madoguchi” (ticket office) at a JR station.
I would like to use two JR Passes myself, can I buy them?
Yes,you can. Due to system reasons, multiple purchases cannot be made at once. Please complete the required number of procedures. If you purchase within 1 hour, you can select addtional order in shipping option.
I haven't decided the start date, can I buy JR Pass?
Yes,you can. The final usage start date will be decided when redeeming for the JR Pass in Japan, but it is necessary to confirm that the voucher is issued within 3 months. Please enter an approximate scheduled start date.
Who can buy a Regional JR Pass?
Non-Japanese passport holder can buy. Regional JR Pass is only for a foreign tourist visiting Japan from abroad for sight-seeing purposes under the entry status of 'temporary visitor' Those who enter Japan with a Japanese passport can NOT buy.
My child will be 12 years old during the trip in Japan, can I buy the child pass?
Yes,you can. The child pass applies to children aged 6 to 11 on the date of purchase through the date of issue of the voucher. The child can use it even if he/she are 12 years old on the day of use.
Do we need to make seat resevations with Oversized Baggage?
Yes,you need. Oversized luggage is overall dimensions of more than 160 cm. You are required to reserve a seat with an oversized baggage area onto the following bullet trains(Shinkansen) from 20th May 2020. [Destination: Tokyo - Shin Osaka - Hakata - ...
What is Green ?
Most Shinkansen “bullet trains”have Ordinary (second class) cars, and Green (first class) Cars. Green car seats have both reserved and non-reserved car seats. Usually Green car is quiet and less crowed, and the train feels more spacious and ...
Can I get a refund if I canceled my Japan Rail Pass Exchange order?
Yes,you can. You can cancel within one year from the issued date and you need to return an unused JR Pass Exchanege Order(voucher). 20% of the purchase price will be deducted as a cancellation fee and the remainder will be refunded. Please see [How ...
My passport name and PR card name are slightly different. Which name shall I use for JR Pass?
Name for JR Pass has to be your passport name. You will have to apply for written proof if those documents' names are different except the name in ( ).Please contact us for more details.
You need to apply for a certificate of residence at the Consulate General of Japan. Can I purchase a JR Pass on the day?
Yes,you can.You can purchase a JR Pass on the same day AFTER you received the Certificate of Overseas Residence from the consulate general of Japan (NOT BEFORE).
I've been living outside of Japan more than 10 years but my PR card (status) shows 7 years ago.Can I still purchase the JR Pass?
Yes,you can.If you can prove it by presenting a certificate issued by an embassy/consulate general of Japan. Please note that the certificate is not qualified if you have not lived in the same province for more than 10 years. For exmple: Qualify: If ...