You need to apply for a certificate of residence at the Consulate General of Japan. Can I purchase a JR Pass on the day?

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• I've been living outside of Japan more than 10 years but my PR card (status) shows 7 years ago.Can I still purchase the JR Pass?

  Yes,you can.If you can prove it by presenting a certificate issued by an embassy/consulate general of Japan. Please note that the certificate is not qualified if you have not lived in the same province for more than 10 years. For exmple: Qualify: If ...

• Can I get a refund if I canceled my Japan Rail Pass Exchange order?

  Yes,you can. You can cancel within one year from the issued date and you need to return an unused JR Pass Exchanege Order(voucher). 20% of the purchase price will be deducted as a cancellation fee and refunded. Please see attached for details. ...

• I purchased the JR pass ordinary 7-day pass, but I would like to change to Green 7-day. Is it possible to upgrade my pass?

  It is possible if you have a valid JR pass exchange order and you would like to upgrade your pass within same kind of pass. There are no change fees applied. Please pay the difference and return the previously ordered valid original JR pass exchange ...

• Who can buy a Regional JR Pass?

  Non-Japanese passport holder can buy. Regional JR Pass is only for a foreign tourist visiting Japan from abroad for sight-seeing purposes under the entry status of 'temporary visitor' Those who enter Japan with a Japanese passport can NOT buy.

• Can I use the 7-day JR Pass in a few weeks?

  No,you can not. JR Pass is valid only for consecutive days. You cannot select 7 separate days over a period of weeks or months to use it.