My child will be 12 years old during the trip in Japan, can I buy the child pass?

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• Who can buy a Regional JR Pass?

  Non-Japanese passport holder can buy. Regional JR Pass is only for a foreign tourist visiting Japan from abroad for sight-seeing purposes under the entry status of 'temporary visitor' Those who enter Japan with a Japanese passport can NOT buy.

• I've been living outside of Japan more than 10 years but my PR card (status) shows 7 years ago.Can I still purchase the JR Pass?

  Yes,you can.If you can prove it by presenting a certificate issued by an embassy/consulate general of Japan. Please note that the certificate is not qualified if you have not lived in the same province for more than 10 years. For exmple: Qualify: If ...

• I haven't decided the start date, can I buy JR Pass?

  Yes,you can. The final usage start date will be decided when redeeming for the JR Pass in Japan, but it is necessary to confirm that the voucher is issued within 3 months. Please enter an approximate scheduled start date.

• Can I get a refund if I canceled my Japan Rail Pass Exchange order?

  Yes,you can. You can cancel within one year from the issued date and you need to return an unused JR Pass Exchanege Order(voucher). 20% of the purchase price will be deducted as a cancellation fee and the remainder will be refunded. Please see [How ...

• You need to apply for a certificate of residence at the Consulate General of Japan. Can I purchase a JR Pass on the day?

  ​Yes,you can.You can purchase a JR Pass on the same day AFTER you received the Certificate of Overseas Residence from the consulate general of Japan (NOT BEFORE).